At Flowers Advice, we are committed to protecting your privacy and ensuring that your data is handled in compliance with the General Data Protection Regulation (GDPR). This page explains how we collect, use, and protect your personal information and outlines your rights under GDPR.
1. Data Controller
The data controller responsible for your personal information on Flowers Advice is:
- Flowers Advice
- Website: flowersadvice.com
- Email: [email protected]
2. Personal Data We Collect
We may collect the following personal data from you:
- Name and Email Address: When you subscribe to our newsletter or contact us directly.
- IP Address and Browser Information: Automatically collected when you visit the Site to help us analyze website traffic and improve user experience.
- Cookies and Similar Technologies: We use cookies to improve your experience on our Site, which you can control through your browser settings.
3. How We Use Your Data
We use the personal data collected from you in the following ways:
- To send newsletters or updates if you have subscribed.
- To respond to inquiries made via email or contact forms.
- To improve the functionality and performance of our Site by analyzing traffic data.
- To ensure compliance with legal obligations.
4. Legal Basis for Processing Personal Data
By GDPR, we process personal data under the following legal bases:
- Consent: By subscribing to our newsletter or voluntarily submitting your data, you give us consent to process your personal information for the specific purpose you agreed to.
- Legitimate Interests: We may process your personal data to improve the performance of our Site or respond to inquiries, provided it does not override your privacy rights.
5. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccuracies or incomplete information.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer it to another service provider.
- Right to Object: You can object to the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at [email protected].
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this GDPR notice unless a longer retention period is required or permitted by law. If you unsubscribe from our communications, we will remove your personal data from our active mailing lists.
7. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, please be aware that no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of your information.
8. International Transfers of Data
If you are accessing our website from outside the European Economic Area (EEA), please note that your data may be transferred to, stored, or processed in countries outside the EEA. We will ensure that any such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your personal data.
9. Complaints
If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant supervisory authority in your country. In the EU, this is typically the Data Protection Authority in your country of residence.
10. Changes to This GDPR Notice
We may update this GDPR Compliance page from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the revised version will take effect immediately upon posting.
11. Contact Information
If you have any questions or concerns regarding this GDPR notice, please contact us at:
- Email: [email protected]
- Website: flowersadvice.com
Thank you for trusting Flowers Advice with your personal data. We are committed to ensuring your privacy and compliance with GDPR.